Dear Scott
I wanted to thank you for doing such an excellent job. We are delighted with the flooring you have laid for us. The care you took in preparing the floor was exceptional and consequently we are confident that we have a handsome end product that will last many years.
Just as important to us as the quality of your work, is the professional, courteous and helpful manner in which you go about your business. You were a pleasure to have working in the house. You are also absolutely trustworthy and it was refreshing to feel able to leave you alone in the house to get on with the job — and even lock up behind you if we hadn't got back in time..
If any potential customer wanted to contact us directly to hear our opinions, we would be pleased to confirm what I hope will be regarded as this glowing reference.
Best wishes and thanks again